Frictionless facial authentication at the door
We design, install, and support The Rock by Alcatraz as part of a broader access control program, so people can be verified by face at the door while your existing access control system stays the system of record.
Alcatraz, The Rock, Genetec and Security Center are trademarks of their respective owners. We design and support solutions built on their products as part of a broader security environment.
Verified identity without slowing people down
Facial authentication adds the most value where it matters who walks through the door, not just which badge was presented.
The Rock mounts at the door and works alongside your existing readers and controllers, so it can confirm a face on its own or as a second factor with a badge.
It can also flag tailgating and piggybacking at the opening, so security teams see when more than one person follows a single authorization.
From badge-only doors to verified identity
We treat facial authentication as part of the access program: enroll, verify, grant, record, review.
Two-factor doors
Badge plus face at sensitive doors, so a lost or shared badge does not open them.
Privacy and governance
Enrollment consent, data handling, and retention aligned to your privacy policies and the laws where you operate.
One user record
Cardholders and credentials stay in your access control system, so onboarding and offboarding cover every door.
Tailgating visibility
Alerts when more than one person passes on a single authorization, routed to the team that responds.
Make facial authentication part of your access control system
The Rock connects to your access control system, so face-verified door events and tailgating alerts show up in the same view your team trusts: cardholders, cameras, alarms, and reports.
We confirm the right integration and versions for your environment during design, then route each event to the team that acts on it.
Design details that reduce noise and increase trust
Facial data is sensitive. We validate enrollment, matching, and data handling before you rely on them.
Enrollment quality
Enrollment procedures and quality checks so people are recognized reliably on the first try.
Evidence & reporting
Door events, tailgating alerts, and reporting patterns designed for after-action review, compliance, and leadership updates.
Health monitoring
Device status, network paths, and integration health checks so failures are visible immediately, not discovered at the door.
Playbooks + SOP alignment
Operator steps, escalation tiers, and notification targets for tailgating and denied entries, aligned to real policies.
Device planning that fits every door
We plan facial authentication alongside cameras, door hardware, and controllers so every opening gets the right level of verification.
That includes floor-level and site-level drawings, mounting height and lighting at each door, and the network and power assumptions needed for reliable performance.
Testing, tuning, and lifecycle support so performance does not drift
Facial authentication is not "set it and forget it." People, doors, and policies change. We keep devices and users aligned through ongoing support, documentation, and operational ownership.
Documentation updates for playbooks, roles, and reporting
Periodic validation drills and escalation testing
Routine health checks for devices, network paths, and integrations
Upgrade planning so firmware and software changes do not break door operations
A deployment path designed for speed, trust, and operational adoption
A predictable path from discovery to delivery, with clear checkpoints at every stage.